Invest Penang
- to inculcate and invest in talent
- to nurture Penang as a talent hub
- engage in talent pool
- My Penang My Workplace campaign
- recognizing industry and academia linkages
- promote jobs
- career growth
- career exploration
- offer settling services
- hitting the right target
- final year students
- calling in Penang talent
- connecting with other universities in Malaysia
- talent ambassadors & industry leaders
Dr Sumitra Nair
- Focused area MDeC 5.0
- explore new skills in digital
- drive adoption
- tech ecosystem
- nurture talent
- drive investments
- digital skills
- provide currciculum
- in cultivate digital making skills
- digital marketing
- facilitate collaboration between uni and industry
- c19 – brings the ‘how’ can digital be adopted
- 3/4 of talent requirement for experience talent
- in-demand – software and hardware programming, IT, e commerce
- talent strategies to meet with local needs
- how to mobilise talents
- kind of talent
- Global Bussiness Outsourcing – GBS
- identifying the right skills
- MyDIgital workforce campaign
- digital business
- digital apprenticeships
Discussion
- GBS Operation
- Dell – Corina Tan
- essential infrastructure to support digital transformation
- malaysian GBS – support asia pacific and global
- support – IT as well as front to end services
- Intel – Amit Minocha
- 1968 Malaysia is Intel 1st international plant
- manufacturing, R&D, business services
- AMS Osram – Bramdikin
- 2015 in Penang
- manufacturing and business services
- Conferry Consultant – Anthony
- looking for talent to support Digital GBS need
- Dr Sumitra
- GBS is a key area of MDeC
- Dell – Corina Tan
- How does GBS industry change in the past 5 years?
- Intel
- ownership move from central to local
- digital transformaion
- automated transaction / outsources
- grow in terms of capability but maintaining human resource
- process (optimize) system (process ownership policies) technical (human learning new tools)
- Dell
- embark transformation
- moving from bulk manufacturing to GBS
- process, 6sigma acceleration
- higher level of processes
- hop on knowledge to another role (on transformation)
- human (acquiring skills and mindset & leadership) technology
- Anthony
- GBS transformation – digitization (of processes) reskilling and upskilling (of people management) adaptation (infrastructure) – strict and rigid SOPs, engagement with employees, HR people
- business models are also changing
- Bramdikin
- organization growth
- speed
- scope
- establish connections
- building trusts with customers
- organization growth
- Intel
- How ready are we (talent & framework) to realize this transformation?
- Dr Sumitra
- foundation is set (initiative,transformation)
- focus
- execution
- strong focus in implementation (planning and execution)
- stay focus and objective
- customer, user-centric
- strong focus in implementation (planning and execution)
- Collaboration
- meeting the innovation cycle
- talent development – industry to drive academia curriculum
- explore new model ie fwd schools, tailored program
- talent retention
- talent study – salary level
- digital talent vs non-digital talent in Malaysia – significant salary premium 0.3%
- finding ways to retain these talents
- talent study – salary level
- execution
- Dr Sumitra
- What are the Opportunities and Challenged caused by c19 ?
- Corina
- enable WFH in a narrow window timeframe
- challenges
- working from HOME and this is global
- working in isolation – retaining the focus
- GBS – hiring ppl from anywhere (can also be an opportunity)
- sustaining SLA
- opportunities
- could become a threat
- Amit
- Opportunities
- work can be done remotely
- questions each process on remote efficiency
- talent upskilling remotely
- adapting to virtual platforms
- flexibility on learning progress
- Opportunities
- Corina
- How could we address talent matching
- Anthony
- digitally ready
- adapt to increasing demand
- accelerator program
- MDeC programs
- digital programs
- digital tech uni
- Anthony
- What does hybrid means?
- Bandi
- finding balance in WFH
- leadership to support WFH. doing the work and monitoring the work
- Corina
- platforms to connect people
- highligting passions
- bring people together and passion
- platforms to connect people
- Amit
- connectivity
- Anthony
- WFH
- support mental health
- embracing technology and accessing the right skills
- 322 alternatives
- job satisfaction enhances productivity
- Bandi